Surrogacy itself can lead to confrontation whether face-to-face, on the phone, or online. It's tendency for controversy comes from people having such passionate feelings about it. Surrogacy in which more than one surro is being used tends to be an even more touchy subject. My thoughts on dealing with confrontation are (I think) rather simple. You need to love, care, and be passionate about what you are doing more than you fear confrontation. Add to that doing what you know is right and having your heart and mind in the right place, then thats the armor you need to get you through whatever lies ahead.